Shipping Policy

Thank you for stopping by and shopping at NAIVASH. Below are the terms and conditions of our Shipping Policy:

- Domestic Shipping Policy: All orders are processed within 2-3 business days.

- Orders are not processed and shipped on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Shipping rates & delivery estimates: Shipping charges for your order will be calculated and displayed at checkout.

- You will receive a Shipment Confirmation email once you place your order and when it has shipped a tracking number(s). will be available to you.

- All fees imposed during or after shipping are the responsibility of the customer (tariffs/taxes, etc.).

- Damages, NAIVASH is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim, or you can contact NAIVASH to follow-up with the shipment carrier

- Please save all packaging materials and damaged goods before filing a claim.

In-Transit Time 

Note that this begins as soon as your order has been shipped and does not include standard processing time of up to 2 business days. Business days are Mondays – Fridays. The United States of America observed Holidays does not count as business days, Saturdays, and Sundays are non-business hours.

Shipping Methods

NAIVASH uses three shipping methods: DHL Express, UPS, and USPS. Note that international DHL Express varies by country, and the options available will display at the checkout point.

Shipping Zones

We ship orders worldwide. Shipping rates are determined when the customer checks out.

Shipping Cost

Shipping costs vary by states and zip codes in the United States. Also, costs vary internationally- by countries. Shipping costs will show towards the checkout point.

Expected Delivery Times

The estimated delivery time is only for a reference and may differ from the actual delivery time.

The expected delivery time within the United States is 5-7 business days. International shipment also varies from country to country, and shipping method. For instance, it may take between 3-35 days for international deliveries.

Delivery time may change depending on the conditions. Customers are advised to track their orders using the tracking number provided or check with carriers once their orders are shipped

Dropshipping

Dropshipping is where the retailer NAIVASH does not keep goods in our stock, but instead will transfer orders placed by customers to either a manufacturer or wholesaler who then ships the goods directly to the customer. NAIVASH processes drop ship orders within 2-5 business days.